The authenticity of Vertu products are guaranteed by Exclusive Guarantee for the Purchaser by Vertu AK France. 

 

An unequivocal Guarantee that authentic Vertu Products are of European Union Origin, in compliance with EU directives and are of European Artisanal Craftsmanship.

 

An unequivocable Guarantee to all Vertu Heritage Customers and owners to Service their legally purchased legacy products.

 

An unequivocal Guarantee to all Vertu Heritage Customers and owners to provide them with Concierge Service.

 

An unequivocal Guarantee to all Vertu Heritage Customers and owners to Service their legally purchased products; In circumstances where such service is no longer possible, to provide most suitable economic conditions for exchange to a new Generation of Vertu Products.

 

An unequivocal Guarantee to all Vertu Heritage Customers and owners to provide them with those services as committed to by Vertu at the time of their purchase.

 

Always check the Manufacturer Certificate of your Product. From 2018 onwards, if your product does not have Vertu AK France Certificate with an authentic Vertu Trademark, you may have purchased a counterfeit product.

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Further Information in respect to Service, Repair and Maintenance, Legacy Products Warranty, Concierge Services and ancillary services such as email and others will follow shortly.